Over the past years, most sectors have been disrupted by technology, including human resources (HR). Hiring is a lot different today from what it was years ago. This resulted in spring of numerous challenges and gaps for HR professionals to address. Several HR departments started embracing advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), and analytics to overcome these issues and fulfill the companies’ recruitment needs. However, picking up the right solution for the business practices from among the myriad options is not easy. Choosing the best software solution requires careful evaluation of essential parameters such as software integration, need for customization, type of deployment, cost involved, and return on investment.
Perfectly understanding this challenge and the distinct needs of the HR industry, IXCEED Solutions offers recruitment solutions that are powered by AI technology to create a best-in-class experience for both its clients and candidates. The company believes in bringing technology & talent together to helps its clients gain a competitive advantage. Yogita Tulsiani (Director & Co-Founder) took the reign of IXCEED in 2018. Under her leadership, the company gained fame and became a trendsetter in the HR industry.
As customer and candidate Engagement is at the core of our business, and we can apprehend any demand from our clients and suggest how to get the best talent.
Yogita’s Entrepreneurial Journey
Yogita has more than a decade of experience in business development and consulting across various industries in the UK, USA, Europe, and APAC. She holds a master’s in business administration from ISB, Hyderabad. She has also been instrumental in creating a new line of business. Her repertoire includes clientele in the Financial Services, Telecom, Retail, Information Technology, and Learning industries like Genpact Headstrong and HP.
The versatile leader started her journey in this industry because of the gaps and issues observed by her. Yogita realized that technology is reshaping the economy since major players in every industry bank heavily on technology for not only automation but also to introduce process efficiencies and create innovations. There was a massive gap in the technology skill market. People were not getting the right jobs as per their skill set and ability. Witnessing such a state of affairs, she decided to create valuable relationships for clients and candidates by providing efficient talent solutions.
“My current role of Director in IXCEED has been a culmination of various roles in my career. I have undertaken Global expansions with exponential revenue growth,” says Yogita. Today, her role and responsibilities revolve around formulating strategies and driving in the direction of IXCEED’s growth, identifying business opportunities, and exploring new areas where they can venture and develop new offerings. Along with this, she has to ensure that the delivery, sales, operations, engines are running smoothly, and customers, employees are happy. Above all, we uphold the ethos of creating value for the human ecosystem.
Our mission is to connect world-class talent with global organizations and create value for the human ecosystem. We want to create valuable relationships for clients and candidates by providing innovative talent solutions.
A Company Creating Valuable Relationships, Standing Out From Crowd
IXCEED Solutions is a leading talent and workforce solutions service provider to Fortune 500 companies globally focusing on Technology, IT Consulting, Engineering Consulting domains. The company’s fundamental approach — customer centricity and employee friendliness — has fueled incredible growth for all stakeholders. As a leading talent solution provider, IXCEED understands the need of the industry and offers cost-effective talent solutions of high quality. In doing so, it is creating valuable relationships for its clients and candidates. The key aim of these solutions is to connect talent with global opportunities. These solutions are Recruitment Services, Staff Augmentation, Lead Generation, Virtual Employee, and Platform Development.
Furthermore, to differentiate itself from others, IXCEED uses AI and ML-powered talent solutions, which are revolutionizing the way the industry looks at talent solutions. The company leverages off-shore benefits with total compliance with local laws. The strong local knowledge is the bedrock of its success. Also, the RPO solution runs on stringent processes that result in critical business outcomes for its client. Besides this, IXCEED uses an efficient and robust process to develop solutions in the recruitment space. This ensures that the company is at the forefront of the innovation curve.
Facing Challenges Head-On
Every company has to face numerous challenges while building their reputation. Similarly, IXCEED has been confronting challenges such as managing global delivery and operations in different geographies in different time zones. The company has to stay ahead of other market competitors and focus on adapting the latest technology to gain a competitive edge. Moreover, no organization has been left untouched by the impact of Covid-19 today. Not only the organization, but the entire sectors have also been badly hit. Businesses are facing the wrath of the pandemic, and HR cannot stay unaffected as an organization is an ecosystem, and everything is interconnected and interdependent. Maintaining the culture of the organization, acquiring and retaining talent, engaging a remote workforce, rising of work from home culture, to name a few, have become pain points for HR professionals today.
To overcome these pain-points, they need to embrace innovative ways like AI, ML, chatbots, etc. to keep pace with changing the recruitment landscape. Likewise, IXCEED is currently working in cutting edge technology areas to enhance its solutions for clients. Yogita believes, “Technology is changing the way businesses are functioning. This is the era of technology shaping the business, not the other way round.”
We have a dedicated team of experts who bring decades of cumulative experience in using the cutting-edge staffing solutions and latest job boards.
A Culture of Freedom And Fairness
At IXCEED, Yogita has created an environment where employees can share their opinions and ideas. Open door policy has been implemented to ensure that every employee, irrespective of the designation, can approach the leadership without hesitation at any time. The company also offers numerous training opportunities and emphasis on upskilling and training of its employees. The atmosphere is very competitive and focuses on healthy competition, which results in everyone’s growth and development. Employees also get exposure to global clients and the opportunity to work on a variety of roles.
Roadmap for 2020
For the year 2020, Yogita has ambitious plans for IXCEED. She plans to expand in new geographies – the Middle East and the US as well as wants to enhance the growth of two new service lines – Digital Marketing and Lead Generation. She is also focusing on creating a better ecosystem for employees to boost their growth and add value to themselves. Moreover, the company plans to increase its revenue growth by 40% and become the employer of choice across Europe & India. To conclude, it intends to grow its global customer base.
Changing Responsibilities of HR Leaders
As an established key figure in the HR industry, Yogita has numerous responsibilities to perform and execute. She has to deal with talent management and HR capabilities as they are critical sources of competitive advantage in today’s economy, which is characterized by an abundance of capital and growing skill gaps. The industrious leader has to focus on co-creating meaningful value with and for all stakeholders, expanding beyond shareholders to include customers, employees, partners, and broader society. Yogita states, “As visionaries, leaders shape the emergence of a clear, compelling purpose and vision that resonates throughout the organization and beyond. They need to be highly engaged and fact-based in their actions.” Therefore, she believes that capability building—of mindsets, knowledge, and skills are the critical areas where leaders of HR industry need to address.
To deal with the issues mentioned above, Yogita firmly believes HR leaders should display calm and optimism in a crisis and make the right decisions amid uncertainty. They should demonstrate empathy to the people and communicate effectively in times of crisis. They should also be ethical, honest, and lead by example so that others can follow them.
Scenario Of The Present HR Industry
Over the past years, the HR industry has changed drastically because of the changing needs of the business world and technology disruption. Today, talent is the main ingredient for the success of any organization, and the battle for talent has escalated over the past few decades. Yogita opines, “With millennials entering the workforce, organizations must have strong human-centric policies to motivate them so that they can contribute effectively for organizational growth. HR is vital to bring strong policies and effectively implement them.” She believes that ESOPs is a new way of incentivizing people into the organization and making them feel a part of it. With the advent of HR tech, they can implement all HR policies and processes through technology tools, some of the advanced ones use AI as well.
Furthermore, the CHRO is now a partner with CFO and CEO and equally responsible for implementing strategic business agenda. HR can now consistently apply data, not instinct, to make talent decisions. At the same time, new automation technologies are enabling more consistent HR services at a lower cost. As a result, HR now plays a strategic role with advances in technology like ( People analytics).
A Piece Of Advice
As a seasoned leader, Yogita offers her advice to employees around the world. Following are the points she recommends:
• Learn not to be a perfectionist because that’s not possible
• Don’t try to do everything to perfection because it will end up burning you out.
• It’s ok not to know things; life is a constant learning journey.
• Try to manage time effectively, plan, and make realistic schedules for the day. Try to achieve as much as you can from that daily target to avoid carrying it over to the next day.
• Spend time with and on yourself – planning, skill-building, introspection
• Delegate responsibilities and trust people’s capabilities