Whatfix Strengthens Partnership with Microsoft To Improve Digital Adoption


Whatfix, a Digital Adoption solutions provider, has announced a new addition to their technology partnership with Microsoft to support enterprises in adopting the Microsoft Dynamics 365 Suite.

“As the world continues to evolve, enterprises are adopting new technology at a rapid pace. There are simply too many tools available for employees to utilize efficiently, which can be overwhelming and lead to burnout. As a full-feature, success-driven platform, Whatfix helps employees quickly get up to speed on the various features of Dynamics 365 without feeling overwhelmed,” said Khadim Batti, CEO and Co-founder, Whatfix. “We built a fast, simple and seamlessly compatible solution for better onboarding, training, self-help and change management in real-time and on demand.”

This new full integration supports Dynamics 365 Sales, Marketing, Customer Service and Field Service modules. Through this strategic partnership, business will be able to gain access to Whatfix’s completely incorporated, no-code DAP (Digital Adoption Platform) to enhance staff member onboarding and modification, training and support management, while unlocking the amount of Microsoft Dynamics 365 to allow business groups to surpass revenue and development goals. Whatfix is currently a part of the Microsoft ISV Connect program and has actually established several integrations for other Microsoft products consisting of Whatfix Assist, a content search and sharing apps for Microsoft Teams.

As more enterprise teams are distributed and working remotely, traditional in-person training is falling short. With Whatfix for Dynamics 365, application leaders can leverage all of Whatfix’s existing capabilities including step-by-step guidance, self-help, automation and content management. Whatfix can be deployed quickly without the need for complex IT policies or browser extensions.

“We are delighted to see Whatfix build on their Microsoft Partnership with this new release as part of the ISV Connect program,” stated John O’Donnell, Global Strategic ISV Alliance Manager – Biz Apps, Microsoft. “Whatfix’s digital adoption option unlocks a lot of efficiency tied up at the user level. Their ability to challenge these traffic jams with automated, personalized assistance gets rid of challenges for users and allows them to genuinely get the most from their productivity tools.”

Whatfix is a Digital Adoption Solution that disrupts Application Training, Learning, and Support content by offering Contextual, Interactive, Real-Time, and Autonomous user guidance – driving additional adoption and productivity gains. Whatfix has a tested record of increasing employee efficiency by 35%, reducing training time and expenses by 60%, reducing employee case tickets by 50% and increasing application information precision by 20%. Whatfix is based in San Jose, San Francisco, London, Melbourne, Sydney and Bangalore.

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